How do I request a copy of the data raja mania holds on me?

Log in, go to Settings, then Privacy, and select 'Request My Data'. Alternatively, email privacy@rajamania.best with your account ID. We deliver a structured data file to your registered email within 3 business days.

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How raja mania Protects Your Personal Data

At raja mania, your personal data is handled with clear rules: we collect only what we need to run your account, process your deposits via DANA, OVO, GoPay…

Data collected only for account operationDANA, OVO, GoPay & QRIS transactions protectedYou can request data access or deletionNo data sold to third partiesRetention periods clearly defined

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What Data We Collect and Why

raja mania Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with raja mania, we collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay, or QRIS. We also log device identifiers and session data to secure your login and prevent unauthorised

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access. Financial transaction records tied to your QRIS or DANA deposits are retained for a minimum of five years, as required where local law permits. We do not collect data beyond what is needed to verify your identity, process payments, and maintain account security. Eligibility to
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use our services depends on local law. Cookies placed during your session are covered separately in the cookie section of this policy.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you need to exercise any data right — access, correction, or deletion — our privacy team is reachable through three channels. Whether you are in Makassar or anywhere else in Indonesia, we aim to respond to all data-related requests within 3 business days. Submit your request clearly stating your registered email and the action you want us to take.

Team online

Live Chat

Reach our privacy support team via live chat, available daily from 08:00 to 23:00 WIB. Mention your registered account email so we can locate your data record immediately.

Email Request

Send a written data request to our privacy inbox at [email protected]. Include your full name, account ID, and the specific data action — access, correction, or deletion — you are requesting.

Account Settings

Log into your raja mania account, navigate to Settings, then Privacy, and submit a data download or deletion request directly. Most requests are processed within 3 working days from submission.

DATA HANDLING STANDARDS

Six Ways We Secure and Manage Your Data

We have structured our data practices around six specific commitments that govern how raja mania stores, accesses, and eventually removes your personal information.

Encrypted Storage

All personal data, including payment references for DANA and OVO transactions, is stored using AES-256 encryption. Only authorised staff with a verified business need can access account-level records.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can withdraw consent for non-essential cookies at any time through the cookie banner in your account preferences.

Payment Data Isolation

GoPay and QRIS transaction metadata is stored in a separate, access-controlled environment and never combined with your browsing or game-session data. This limits exposure in the event of any system incident.

Data Retention Schedule

Account data is retained for as long as your account is active. After account closure, identifying records are deleted within 90 days unless retention is required where local law permits a longer period.

Third-Party Sharing Rules

We share data only with payment processors — such as the networks behind DANA, OVO, GoPay, and QRIS — and with identity verification partners. We do not sell your data to advertisers or data brokers under any circumstance.

Your Right to Access

You may request a full copy of the data we hold on your account at any time. Submit the request via Settings or email, and we will deliver a structured data file to your registered email within 3 business days.

Common Questions About Your Privacy at raja mania

These are the questions our account holders ask most often about how their personal data is handled. Each answer reflects the actual steps our team takes — from the moment you deposit via DANA to the moment you request deletion of your account record.

We collect your name, email address, phone number, date of birth, and the payment method you register — DANA, OVO, GoPay, or QRIS. Device and IP data is also logged to secure your login session.

We share data only with payment processors required to complete your DANA, OVO, GoPay, or QRIS transactions, and with identity verification services. No data is sold or passed to advertisers under any condition.

Identifying data is deleted within 90 days of account closure. Financial transaction records may be kept longer where local law requires extended retention — we will inform you of the applicable period when you submit a closure request.

Log in, go to Settings, then Privacy, and select 'Request My Data'. Alternatively, email [email protected] with your account ID. We deliver a structured data file to your registered email within 3 business days.

Yes. Submit a deletion request via the Privacy section in Settings or by email. We will remove your identifying records within 90 days, except where retention is required where local law permits a longer obligation.

Session cookies keep you logged in; analytics cookies measure page performance. You can withdraw consent for non-essential cookies through the cookie banner in your account preferences at any time without affecting your account access.

No. GoPay and QRIS payment metadata is stored in a separate, access-controlled system and is never combined with your game-session or browsing data, limiting any potential exposure from a system incident.

How raja mania Protects Your Personal Data

How to Reach Us About Your Data

Live Chat

Email Request

Account Settings

Six Ways We Secure and Manage Your Data

Encrypted Storage

Cookie Management

Payment Data Isolation

Data Retention Schedule

Third-Party Sharing Rules

Your Right to Access

Common Questions About Your Privacy at raja mania

01 What personal data does raja mania collect when I open an account?

02 Does raja mania share my data with third parties?

03 How long does raja mania keep my account data after I close my account?

04 How do I request a copy of the data raja mania holds on me?

05 Can I ask raja mania to delete my personal data entirely?

06 How does raja mania use cookies and can I turn them off?

07 Is my payment data from DANA or QRIS linked to my game activity?

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